Monday – Friday 10:00am - 5:00pm EST
Excluding the weekend and major holidays.

Billionaire Boys Club

Most orders placed Monday through Friday will be processed and shipped in 1-2 business days.Orders placed on Friday or over the weekend will start processing on Monday and ship in 1-2 business days. Our standard shipping time within the United States is 3-5 business days.For international orders, expect a shipping time of 3-7 business days. Shipping fees, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year.

Most orders placed Monday through Friday will be processed and shipped in 1-2 business days. Orders placed on Friday or over the weekend will start processing on Monday and ship in 1-2 business days. Our standard shipping time within the United State

What is your shipping policy?

Shipping & Delivery

Do you offer refunds or exchanges?

How do I return an item?

When will I get my refund?

What should I do if I have not received my return instructions?

Returns & Refunds

How do I cancel my order?

Can I edit or add anything to my order?

What happens if I want my in-store pickup order to be shipped instead?

Order Management

How do I track my order?

Do you ship internationally?

Do you offer free shipping?

Do you offer expedited shipping?

How long does delivery take?

How does pre-order work?

How long does it take for my order to ship?

What if my package gets lost or arrives damaged?

My order was marked delivered but it’s not here.

What do I do if I receive the wrong item or an item is missing in my order?

Why was my order cancelled?

What should I do if I only receive part of my order?

Can I get an update on a lost or damaged package claim that has been submitted?

How do I handle unauthorized transactions or fraudulent orders?

Order Issues

An item I want is sold out. When will it be available again?

Do you offer gift cards?

Do you have any promo codes or discounts?

How can I verify the authenticity of a product I purchased?

FAQs

What is Route and Package Protection?

How does Route work?

How does Route process refunds or reorders?

When should I file a claim?

How do I file a claim for my lost, damaged or stolen order?

Route Protection Service

What is your shipping policy?Updated 8 months ago