Monday – Friday 10:00am - 5:00pm EST
Excluding the weekend and major holidays.

Billionaire Boys Club

<p>At this time, we cannot verify the authenticity of products purchased outside of our official channels. This includes any purchases not made through our official website or flagship stores. We encourage customers to only buy from authorized sources to ensure authenticity.</p>

At this time, we cannot verify the authenticity of products purchased outside of our official channels. This includes any purchases not made through our official website or flagship stores. We encourage customers to only buy from authorized sources t

How can I verify the authenticity of a product I purchased?

FAQs

Do you offer refunds or exchanges?

How do I return an item?

When will I get my refund?

What should I do if I have not received my return instructions?

Returns & Refunds

How do I cancel my order?

Can I edit or add anything to my order?

What happens if I want my in-store pickup order to be shipped instead?

Order Management

What is your shipping policy?

How do I track my order?

Do you ship internationally?

Do you offer free shipping?

Do you offer expedited shipping?

How long does delivery take?

How does pre-order work?

How long does it take for my order to ship?

Shipping & Delivery

What if my package gets lost or arrives damaged?

My order was marked delivered but it’s not here.

What do I do if I receive the wrong item or an item is missing in my order?

Why was my order cancelled?

What should I do if I only receive part of my order?

Can I get an update on a lost or damaged package claim that has been submitted?

How do I handle unauthorized transactions or fraudulent orders?

Order Issues

An item I want is sold out. When will it be available again?

Do you offer gift cards?

Do you have any promo codes or discounts?

What is Route and Package Protection?

How does Route work?

How does Route process refunds or reorders?

When should I file a claim?

How do I file a claim for my lost, damaged or stolen order?

Route Protection Service

How can I verify the authenticity of a product I purchased?Updated 7 months ago