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Billionaire Boys Club

<p>Claims for issues such as lost or missing packages may take up to 30 days to be resolved. We will continue to monitor the claim and keep you updated once we receive any new information.</p>

Claims for issues such as lost or missing packages may take up to 30 days to be resolved. We will continue to monitor the claim and keep you updated once we receive any new information.

Can I get an update on a lost or damaged package claim that has been submitted?

Order Issues

Do you offer refunds or exchanges?

How do I return an item?

When will I get my refund?

What should I do if I have not received my return instructions?

Returns & Refunds

How do I cancel my order?

Can I edit or add anything to my order?

What happens if I want my in-store pickup order to be shipped instead?

Order Management

What is your shipping policy?

How do I track my order?

Do you ship internationally?

Do you offer free shipping?

Do you offer expedited shipping?

How long does delivery take?

How does pre-order work?

How long does it take for my order to ship?

Shipping & Delivery

What if my package gets lost or arrives damaged?

My order was marked delivered but it’s not here.

What do I do if I receive the wrong item or an item is missing in my order?

Why was my order cancelled?

What should I do if I only receive part of my order?

How do I handle unauthorized transactions or fraudulent orders?

An item I want is sold out. When will it be available again?

Do you offer gift cards?

Do you have any promo codes or discounts?

How can I verify the authenticity of a product I purchased?

FAQs

What is Route and Package Protection?

How does Route work?

How does Route process refunds or reorders?

When should I file a claim?

How do I file a claim for my lost, damaged or stolen order?

Route Protection Service

Can I get an update on a lost or damaged package claim that has been submitted?Updated 7 months ago